Terms of Service

1. Introduction

Welcome to Smartwill! These Terms of Service ("Terms") govern your access to and use of our website (smartwill.com) and any related services provided by Smartwill ("we," "us," or "our"). By using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must be at least 18 years old or have permission from a parent or guardian. By placing an order, you confirm that you meet this requirement.

3. Orders & Payments

All orders are subject to availability and acceptance.

Prices are displayed in your local currency, and we reserve the right to modify prices at any time.

Payments are processed securely using trusted third-party payment providers.

Smartwill reserves the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

Orders are processed Monday through Friday and typically ship within one business day.

Estimated delivery times may vary based on your location.

Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.

5. Returns & Refunds

We offer a 30-day return policy from the date of delivery.

Products must be unused, in original packaging, and include proof of purchase.

Refunds will be processed upon inspection of returned items. Shipping fees may not be refundable.

Items marked final sale or non-returnable are not eligible for returns.

6. Warranty & Liability

All Smartwill-branded products come with a 1-year limited warranty for quality-related defects.

The warranty does not cover damages caused by misuse, unauthorized repairs, or normal wear and tear.

We are not responsible for indirect, incidental, or consequential damages arising from product use.

7. Intellectual Property

All content on smartwill.com, including images, text, logos, and designs, is the exclusive property of Smartwill and is protected by copyright and trademark laws.

You may not copy, distribute, or use any content without our prior written permission.

8. User Conduct

You agree not to:

Use our site for fraudulent or illegal activities.

Interfere with or disrupt our website’s functionality.

Post harmful, offensive, or misleading content.

9. Privacy Policy

By using our services, you consent to our Privacy Policy, which outlines how we collect, store, and protect your personal information.

10. Changes to Terms

Smartwill reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

📧 Email: support@smartwill.store