Shipping Information at Smartwill

At Smartwill, we are committed to providing a seamless shopping experience, ensuring that your orders arrive quickly and securely. Here’s everything you need to know about our shipping process:

Processing & Shipping

Orders are processed Monday through Friday and typically ship within one business day.

Once your order has shipped, you will receive a tracking email with all relevant details.

Standard shipping takes 5 to 7 business days, depending on your location.

Expedited shipping options are available, but please note that processing still requires one additional business day.

Pre-Sale Items

If your order includes a pre-sale item, we will wait until it is back in stock before shipping the full order.

This approach helps us reduce our environmental impact, and we appreciate your patience!

International Shipping

We ship worldwide! Delivery times may vary based on your location.

Additional duties, taxes, or customs fees may apply according to your country’s regulations. These will be calculated at checkout.

Please note that international shipments may be subject to customs inspections and possible delays.

Shipping Insurance

For added protection, we offer optional shipping insurance at checkout—highly recommended for locations with potential delivery issues.

If you purchased insurance and need assistance, please check your email for claim instructions.

Address Changes & Multiple Locations

Due to our fast processing, we cannot modify shipping addresses after an order is placed. Please verify your details before checkout.

We do not split shipments between multiple addresses. If you need items delivered to different locations, please place separate orders.

Thank you for shopping with Smartwill—where innovation meets convenience!